> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://biasinvestors.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Complaint

A customer grievance involving the activities of a broker-dealer or an associated person in connection with the solicitation or execution of any transaction or the disposition of securities or funds of that customer. Under industry rules, the term complaint includes written statements only.